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Personal Injury

Find the Best Slip and Fall Lawyer in Burlington Today

UL Lawyers Professional Corporation
October 19, 2025
14 min read

When you’re reeling from the shock and pain of a slip and fall, it’s hard to think clearly. But what you do in those first few minutes and hours can make all the difference, not just for your recovery, but for any potential legal claim you might have. If you’ve been hurt on someone else’s property in Burlington or anywhere in the GTA, these first steps lay the groundwork for a successful case with a slip and fall lawyer in Burlington.

What to Do Immediately After a Slip and Fall

First things first: your health. Get checked out by a doctor right away, even if you think you’re “fine.” I’ve seen too many cases where serious injuries, like concussions or internal soft tissue damage, don’t show obvious symptoms for hours or even days. A medical report is non-negotiable; it’s the official document that connects your injuries directly to the fall.

Once your immediate medical needs are handled, it’s time to become a detective. If you’re physically able, pull out your smartphone and start documenting everything.

  • Zoom in on the culprit: Get detailed photos of the very thing that made you fall. Was it a treacherous patch of black ice? A leaky freezer creating a puddle? A badly cracked pavement stone? Capture it up close.
  • Pan out for context: Take wider shots of the whole area. This can show a lack of “wet floor” signs, poor lighting in a stairwell, or other environmental factors that contribute to your case.
  • Photograph your injuries: Don’t wait. Take pictures of any visible cuts, bruises, swelling, or even your torn clothing right there on the scene.

This simple act of gathering your own evidence can be incredibly powerful.

Infographic showing a person in a grocery store aisle photographing a wet floor with their smartphone. The text overlay reads 'Capture Evidence'.

As you can see, a quick photo is one of the most effective things you can do to protect your rights from the very beginning.

Report and Record the Incident

Next, you need to make it official. Find the property owner, a manager, or an on-duty employee and report what happened. Keep it simple and factual—state where you fell, when, and that you’re hurt. It’s human nature to want to downplay things or even apologise, but resist the urge. Anything you say that sounds like you’re admitting fault can and will be used against you.

Make sure you get the full name and job title of the person you speak with. If they fill out an incident report, ask for a copy right then and there.

As soon as you can, sit down and write out everything you remember. The details fade fast, so jot down the date, time, weather, and exactly what you were doing. If anyone saw you fall, get their name and number. Their testimony could be invaluable. And be aware, if your fall happened on municipal property, you’re up against a tight deadline. Check out our guide on the 10-day notice requirement for a slip and fall on city property to understand the strict rules. This collection of notes, photos, and contacts will be the first thing your lawyer asks for.

Your Rights Under Ontario’s Occupiers’ Liability Act

When you get hurt on someone else’s property in Burlington, your ability to get compensation hinges on a crucial piece of legislation: Ontario’s Occupiers’ Liability Act. This law is the foundation of your claim, as it clearly outlines the responsibility property owners and managers have to keep you reasonably safe.

So, who exactly is an ‘occupier’? It’s not always as simple as just the property owner. The law defines an occupier as anyone with physical possession or control over the premises. This could be the retail store leasing a spot in a mall, the property management firm hired to maintain an apartment complex, or even a tenant responsible for a specific area.

What Is the “Duty of Care”?

The Act places a legal “duty of care” on every occupier. In simple terms, this means they have to take sensible, proactive steps to protect visitors from foreseeable harm.

It’s not about making a property 100% accident-proof—that’s impossible. It’s about acting responsibly. For instance, if a grocery store manager in Burlington knows a freezer is leaking water onto the floor, they need to clean it up and put out a wet floor sign right away. Likewise, a landlord has to have a solid plan for salting and shovelling icy sidewalks after a winter storm. When they fail to take these reasonable steps, that’s where negligence comes into play.

An occupier’s duty is to ensure visitors are reasonably safe, not to guarantee absolute safety. A slip and fall lawyer in Burlington must prove the occupier failed to meet this reasonable standard, directly causing your injury.

Successfully proving negligence often boils down to one critical question: did the occupier know about the hazard, or should they have known, and then failed to act? This is especially important in busy places like shopping centres, office buildings, and restaurants, where falls are unfortunately common.

Figuring out what the property controller knew and when they knew it is a complex legal challenge. To get a better sense of how these details can shape your potential claim, you can learn more about how slip and fall compensation is determined in Ontario. This insight is exactly what a legal team uses to build a strong case and hold the right people accountable.

How to Choose the Right Burlington Injury Lawyer

A lawyer in a modern office meeting with a client, both looking at a document on a desk.

Finding a lawyer after a slip and fall is easy. Finding the right one? That’s the single most important decision you’ll make for your case. Your choice has a direct impact on the outcome, so you need to look past the slick website and really dig into a lawyer’s specific expertise.

Personal injury law in Ontario is a complicated field. You need an advocate who doesn’t just occasionally handle slip and fall cases but has a proven track record in premises liability claims. This niche area, governed by the Occupiers’ Liability Act, demands a deep understanding of how to prove negligence, collect the right evidence, and push back against the inevitable defence tactics from insurance companies.

Treat your initial consultation less like a sales pitch and more like an interview. You are hiring a partner for your case, and this is your chance to separate the seasoned experts from the generalists. A top slip and fall lawyer in Burlington will not only expect your questions but will provide clear, straightforward answers.

What to Ask During Your Consultation

Walking into a consultation prepared with a list of questions is the best way to gauge if a lawyer is the right fit. This isn’t about being aggressive; it’s about making a smart decision for your financial and physical recovery.

This is your chance to find out if the firm truly has the resources, focus, and experience your specific situation demands. The initial meeting sets the tone for the entire relationship.

Here’s a table of essential questions to guide that first conversation.

| Key Questions to Ask a Potential Lawyer | | --- | --- | --- | | Question Category | | Experience & Specialization | | Case Focus | | Initial Strategy | | Communication & Team |

These questions do more than just confirm a lawyer’s credentials. Their answers reveal their communication style, their transparency, and whether they truly put their clients first.

Trust your gut. If you feel rushed, unheard, or like just another case number, that’s a major red flag. You should feel comfortable and confident in the person representing you.

Picking the right legal partner is a huge step. For a deeper dive into what makes a great representative, you can explore our resources on finding the best Burlington injury lawyers. Taking the time now to properly vet your options means you’ll have a true champion in your corner, ready to fight for the full compensation you deserve.

Let’s talk about the cost, because it’s a major concern for anyone thinking about hiring a lawyer. The good news is, you shouldn’t have to pay anything out of your own pocket to get started.

Almost all personal injury lawyers in Ontario, including those who handle slip and fall claims, work on a contingency fee basis. In plain English, this means they only get paid if you get paid. You won’t see a bill unless they win a settlement or a court award for you.

This “no win, no fee” model is a game-changer. It means your lawyer is just as invested in a successful outcome as you are. Their fee is simply a percentage of the final compensation you receive, all of which is laid out in a document called a retainer agreement before any work begins.

What to Look for in the Retainer

The retainer agreement is the formal contract between you and your lawyer. It’s not just a piece of paper to sign; it’s a roadmap for your professional relationship. Take the time to read it carefully.

A transparent and fair retainer should clearly spell out two key things:

  • The contingency fee percentage: This is the exact percentage of your final award that will cover your lawyer’s fee. There should be no ambiguity here.
  • Disbursements: This is a crucial one. Disbursements are the upfront costs of building your case—things like paying for medical expert reports, court filing fees, and other necessary expenses.

Expert Tip: Pay close attention to how disbursements are handled. Most reputable firms will cover these expenses as they come up and then deduct them from the final settlement amount. You need to confirm this is the case so you aren’t hit with unexpected bills down the line.

Having this financial conversation upfront is a hallmark of a trustworthy lawyer. It gives you the peace of mind to focus on what really matters: your recovery.

The difference a skilled lawyer makes is staggering. While many slip and fall cases with moderate injuries in Ontario settle in the $30,000 to $75,000 range, people who hire a lawyer consistently recover far more than those who don’t. A seasoned Burlington lawyer knows exactly how to prove fault and fight for the maximum compensation you’re entitled to under Ontario law. You can see more examples of how legal expertise impacts slip and fall case settlements to understand the potential value.

Critical Mistakes That Can Weaken Your Claim

A red stop sign on a wooden post against a blurred background, symbolizing mistakes to avoid. Even if you have a rock-solid case, a few simple missteps can seriously jeopardise your chances of getting fair compensation. From the moment you fall, the property owner’s insurance company is looking for any opportunity to downplay your injuries or, even worse, shift the blame onto you. What you do in the days and weeks after your accident is just as crucial as what happened at the scene.

Here are some of the most common, and damaging, mistakes I see people make:

  • Posting on Social Media: This is a big one. That photo of you smiling at a family barbecue? A simple comment telling a friend you’re “feeling a bit better”? Insurance adjusters will twist these completely out of context to argue your injuries aren’t as bad as you claim. My advice is always the same: stay off social media completely until your case is closed.

  • Speaking to Their Insurance Adjuster Alone: The other party’s insurance adjuster is not your friend. They are trained professionals whose job is to minimise their company’s payout. They’ll call and ask for a recorded statement, phrasing questions in a way that can trick you into admitting partial fault. The best response is a polite refusal until you have your own lawyer to guide you.

Following Doctor’s Orders and Watching the Clock

Failing to follow your doctor’s treatment plan is a gift to the defence. If your doctor recommends physiotherapy and you skip appointments, they will argue that your injuries weren’t that serious or that you made them worse yourself by not taking your recovery seriously. Consistent medical treatment is your best evidence.

It’s important to remember that slip and fall incidents are a leading cause of emergency room visits in Canada. Insurers and courts have seen thousands of these claims, and they scrutinize every detail of a claimant’s behaviour.

The single most devastating mistake you can make is missing the deadline to file a claim. In Ontario, you have a strict two-year limitation period from the date of the incident to start a lawsuit. If you miss that window, your right to sue is almost certainly gone forever.

Navigating the aftermath of a fall is tricky. Understanding the ins and outs of personal injury lawsuits will help you sidestep these common traps and protect your right to compensation.

Common Questions About Ontario Slip and Fall Claims

When you’re dealing with the pain and stress of a slip and fall injury, the last thing you need is a confusing legal process. It’s natural to have a lot of questions running through your mind.

Let’s walk through some of the most common questions we hear from clients. Getting clear, straightforward answers is the first step toward feeling in control and understanding the path ahead.

How Is Compensation Calculated?

There’s no magic formula or simple calculator for a slip and fall settlement. Instead, an experienced slip and fall lawyer in Burlington will meticulously piece together the full impact the injury has had on your life to build a case for fair compensation.

It really breaks down into a few key areas:

  • General Damages: This is for the non-financial toll—your pain, suffering, and the loss of enjoyment of life. Think about hobbies you can no longer do or chronic pain you now live with.
  • Special Damages: These are the hard costs. We’re talking about every out-of-pocket expense, from physiotherapy and medication to crutches or home modifications.
  • Lost Income: We look at the wages you’ve already lost because you couldn’t work, but we also project into the future. If your injury affects your long-term ability to earn a living, that has to be factored in.

Every case is unique, so the final amount is tailored to the specific details of your situation.

How Long Does a Lawsuit Take?

This is the million-dollar question, and the honest answer is: it varies. A slip and fall lawsuit in Ontario can wrap up in a few months or stretch out for a couple of years.

If the property owner’s fault is crystal clear and their insurance company is reasonable, we can sometimes reach a fair settlement relatively quickly.

But often, things get more complicated. The timeline can get longer if the property owner denies they were negligent or if we need to wait and see the full extent of your injuries. A complex case that heads toward trial can easily take two years or more to resolve.

It’s important to remember that your claim is almost always against the property owner’s insurance company, not the person or business themselves. The entire process is a strategic negotiation with their insurer.

What if I Was Partially at Fault?

This is a huge concern for many people, but don’t let it stop you from exploring your options. Ontario law follows a rule called contributory negligence.

In plain English, this means you can still receive compensation even if you were partly to blame. Maybe you were looking at your phone for a second when you fell. The court will look at all the facts and assign a percentage of fault to everyone involved.

Your total compensation would then be reduced by your percentage of fault. A big part of your lawyer’s job is to gather the evidence needed to minimise your share of the blame and protect the value of your claim.

For more detailed answers, our comprehensive personal injury FAQ page is a great resource.


If you’ve been injured in a slip and fall, don’t try to navigate the complex legal system by yourself. The dedicated team at UL Lawyers is here to protect your rights and fight for the full compensation you deserve. We serve Burlington, the entire GTA, and all of Ontario. Contact us today for a free, no-obligation consultation to discuss your case.

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