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Slip and Fall Lawyer Mississauga: Your Guide to Fair Claims

UL Lawyers Professional Corporation
November 6, 2025
20 min read

If you’ve just been hurt in a slip and fall in Mississauga, what you do in the next few minutes and hours can make all the difference—not just for your health, but for your ability to seek compensation later. It’s a chaotic and often painful experience, but taking a few key steps can protect your rights. This is where getting advice from a seasoned slip and fall lawyer in Mississauga can be invaluable right from the start.

What to Do Immediately After a Slip and Fall in Mississauga

After a fall, it’s easy to feel disoriented and overwhelmed. Your first priority, without question, is your health. Get medical help right away, even if you think you’re just a little bruised. Serious injuries like concussions or internal bleeding don’t always show immediate signs, and a medical record is the first building block of any potential claim.

Once you’ve addressed your immediate medical needs, you need to think like a detective. If you can, pull out your phone and start taking pictures of the scene. What caused you to fall? Snap photos of that patch of ice, the spilled liquid on the grocery store floor, or the cracked pavement. Be sure to take pictures from different angles—close-ups of the hazard and wider shots that show the surrounding area. This context is crucial, whether your fall happened at a huge place like Square One Shopping Centre or a small local shop in Streetsville.

Secure Evidence and Report the Incident

Next, look around for anyone who saw what happened. Eyewitnesses are incredibly powerful in a personal injury claim. Politely ask for their name and phone number; their testimony could be vital down the road.

It’s also absolutely essential to officially report the incident to whoever is in charge—the property owner, a store manager, or the building supervisor. Make sure they create an official incident report and always ask for a copy for your records. This creates a formal, time-stamped record of the event.

This infographic breaks down these crucial first steps.

Infographic about slip and fall lawyer mississauga

As the visual guide shows, the sequence is straightforward: prioritize your health, report what happened, and gather as much evidence as you possibly can. These actions lay the groundwork for a successful claim.

Falls are a shockingly common source of serious injuries. In a single year, the Canadian Institute for Health Information (CIHI) tracked approximately 162,222 emergency department visits across Canada just from falls, with a significant number happening in busy urban centres like Mississauga.

It’s crucial to remember that your memory of the event is also evidence. As soon as you can, write down everything you remember about the fall, including the date, time, weather conditions, and what you were doing.

To help you stay organized during a stressful time, here is a quick-reference checklist of what to do right after a fall in Mississauga.

Your Immediate Post-Fall Action Plan in Mississauga

Action StepWhy It Is Crucial for Your ClaimMississauga-Specific Tip
Seek Immediate Medical CareCreates an official record of your injuries and their connection to the fall.Go to a walk-in clinic, your family doctor, or the emergency room at Trillium Health Partners or Credit Valley Hospital.
Document the ScenePhotographic evidence is difficult to dispute and shows the exact conditions at the time of the incident.Get pictures of the hazard (ice, water, broken tile) before it is cleaned up or repaired, for example, on a walkway at Celebration Square.
Identify and Speak to WitnessesIndependent third-party accounts add significant credibility to your version of events.Ask for their contact information; their statement can be invaluable if the property owner denies responsibility.
Report the Incident OfficiallyCreates a formal, dated record of the fall, which is necessary for any legal or insurance claim.Ask for a copy of the incident report. If they won’t provide one, make your own detailed notes of who you spoke to and when.
Preserve Your Footwear/ClothingYour shoes or torn clothing can serve as physical evidence related to the fall’s cause.Store them in a safe place, unwashed, as they may be needed for inspection later.

Following these steps methodically will put you in a much stronger position.

Finally, you need to be aware of the clock ticking. If your fall happened on municipal property—like a city sidewalk along Hurontario Street or in a public park like the Lakefront Promenade—you could have as little as 10 days to give the city formal written notice. Missing this deadline can completely bar you from making a claim. You can learn more about the critical 10-day notice period for slip and fall claims on city property. This is precisely why speaking with an experienced Mississauga slip and fall lawyer right away is so important; they can make sure you don’t miss these tight and unforgiving deadlines.

How Ontario Law Protects You from Unsafe Properties

When you’re hurt on someone else’s property, your right to compensation isn’t just about what feels fair—it’s built right into Ontario law. The key piece of legislation here is the Occupiers’ Liability Act. This provincial law sets out a very clear legal responsibility, called a duty of care, for whoever is in control of a property.

So, who is an “occupier”? It’s a broad term. It could be a homeowner, a commercial landlord, a big-box store, or the company managing a condo building anywhere from Port Credit to Malton. The law says they all have to take reasonable steps to see that people entering their property are kept reasonably safe. This isn’t just a legal theory; it has very real consequences for property owners all across Mississauga.

Understanding the Occupier’s Duty of Care

This legal duty means a property owner can’t just turn a blind eye to potential dangers. They have a proactive job to do: find hazards, fix them, and warn people about them. When they drop the ball on this, it’s called negligence—and that’s the foundation of a slip and fall claim.

Let’s make this real. Picture a busy restaurant in Port Credit on a rainy night. The manager knows people are tracking in water. Their duty of care means putting down mats, posting “wet floor” signs, and having someone mop up regularly. If they don’t, and you slip and fall, they’ve likely breached their duty.

Or think about a shopping plaza near Erin Mills Town Centre after a snowstorm. The property management company has a legal obligation to get the parking lot and sidewalks salted and sanded promptly. Leaving a sheet of ice to form for hours isn’t just an oversight; it’s a clear failure to keep people safe.

At its core, an occupier’s responsibility is about being proactive, not just reactive. The law expects them to anticipate everyday risks—a spill in a grocery store, ice on a walkway—and have solid procedures in place to deal with them.

This duty covers all sorts of places, from a private home in Clarkson to public parks and massive commercial buildings. To get a sense of the thoroughness expected, looking at a commercial-grade maintenance checklist can reveal the kind of standards that help determine whether a property was kept in a reasonably safe condition.

Proving Negligence in a Mississauga Claim

For your claim to succeed, your slip and fall lawyer has to do more than just show you were injured. We have to prove the property owner was negligent. That means connecting the dots on a few key points:

  • A Hazard Existed: First, we establish there was a dangerous condition—a patch of black ice, a broken step on a staircase, or a puddle of oil on a floor.
  • The Occupier Knew (or Should Have Known): Next, we show the owner either knew about the hazard or should have known about it if they were doing their job and inspecting the property properly.
  • They Failed to Act: We then prove they didn’t take reasonable steps to fix the problem or warn you about it in a timely way.
  • This Failure Caused Your Injury: Finally, we have to draw a direct line from that specific hazard to your fall and the injuries you sustained.

By methodically proving each of these elements, your lawyer builds a strong case showing the property owner breached their legal duty, which makes them responsible for the harm you’ve suffered.

Anyone who’s lived through a Mississauga winter knows how treacherous it can get. The constant cycle of snow, ice, and slush turns even the most familiar sidewalk or parking lot into a potential hazard. When a slip and fall happens because of these winter conditions, your legal rights are still based on the Occupiers’ Liability Act, but with a specific focus on how property owners handle the season.

Person slipping on icy Mississauga sidewalk

Whether it’s a condo building in Streetsville or a sprawling commercial plaza on Dixie Road, property owners have a clear responsibility to manage these winter dangers. This isn’t just a suggestion—it’s their duty. It means they need to be on top of clearing snow, salting or sanding icy patches, and making sure entrances are safe to walk through. When they drop the ball, people can get seriously hurt, which often forms the basis of a strong legal claim.

The Standard of Reasonable Care in Winter

The law is practical; it doesn’t expect property owners to keep their premises bone-dry and clear 24/7 during a blizzard. What it does expect is “reasonable care”. This means an owner must have a solid, proactive system in place for winter maintenance.

A property manager can’t just sit back and wait for someone to call and complain about an icy parking lot. They’re expected to be ahead of the game—checking weather forecasts, having snow removal contractors lined up, and regularly inspecting their property for dangerous ice buildup, especially in high-traffic zones like main walkways and building entrances.

In an Ontario court, the big question is always: what would a reasonable person have done in the same situation? Did the owner act quickly and effectively to deal with the hazard, or did they let a dangerous condition linger?

This standard of reasonableness is so important. Consider this: every winter, about 9,000 people in Canada end up in the hospital from falls on ice. Many of these injuries happen right here in urban areas like Mississauga, where we rely on property owners to keep public spaces safe. When an owner in Ontario fails in their duty to clear snow and ice, they can be found negligent. You can read more about winter slip and fall prevention strategies to understand just how preventable these incidents are.

Common Winter Scenarios and Liability

Figuring out who’s responsible for a winter fall really comes down to the details of what happened and where. A good slip and fall lawyer will dig into these specifics to pinpoint who is liable.

Let’s look at a few common situations:

  • Falls on Private Walkways: A homeowner or landlord has to clear the sidewalk and driveway on their property within a reasonable time after it snows.
  • Commercial Parking Lots: The owners of a shopping centre like Heartland Town Centre are responsible for making sure their lots are properly plowed, salted, and safe for everyone, both in cars and on foot. This absolutely includes watching out for “black ice,” that nearly invisible but incredibly dangerous hazard.
  • Building Entrances: Think about all the snow and water that gets tracked into the lobby of an office tower or condo. If that freezes, it creates a skating rink right at the entrance. Property owners must use mats and clean up regularly to stop this from happening.

At the end of the day, a successful winter slip and fall claim hinges on proving two things: that the property owner failed to take reasonable steps to make the area safe, and that this failure was the direct cause of your injury.

Building a Strong Foundation for Your Slip and Fall Claim

Think of your personal injury claim like building a house. If the foundation isn’t solid, the whole thing can come tumbling down. In a slip and fall case, your evidence is that foundation. The more thorough and well-documented your proof is, the better your chances are of securing the compensation you deserve.

A person gathering documents and photos for a legal claim

A few quick snaps on your phone won’t cut it. You need to paint a complete picture of what happened. Get detailed photos of the specific hazard that caused you to fall—was it a patch of black ice, a leaky freezer creating a puddle, or a cracked piece of pavement? Capture it from several different angles.

Don’t forget the wider context. Take shots of the surrounding area to show the bigger picture. Was there poor lighting? Were there no “wet floor” signs? This kind of evidence is often just as critical as the hazard itself.

Just as important is documenting the immediate consequences. Take clear photos of your injuries right away—any bruising, cuts, or swelling. These initial pictures are powerful, creating a direct visual link between the fall and the physical harm you suffered.

Gathering Your Personal and Financial Records

Beyond what a camera can capture, your own records are a huge piece of the puzzle. The best thing you can do is write down a detailed account of the incident while the memory is still crystal clear.

Jot down everything you can recall:

  • The exact date and time of the fall.
  • Where you were headed and what you were doing at that moment.
  • A step-by-step description of how the fall actually happened.
  • Any words exchanged with employees, managers, or witnesses on the scene.

Your personal journal becomes an incredibly powerful tool. Use it to detail the incident, but also to track your recovery. Note your daily pain levels, challenges with mobility, and how these injuries are disrupting your work, family life, and hobbies.

This ongoing log helps demonstrate the true, day-to-day impact of the injury. You should also keep a dedicated folder for every single piece of related paperwork. This means medical reports, pharmacy receipts, physiotherapy invoices, and any other out-of-pocket costs.

This meticulous documentation is what allows your slip and fall lawyer in Mississauga to construct a powerful argument that reflects everything you’ve lost. These records are essential for calculating your total compensation, including damages for your physical and emotional distress. You can find more details in our guide on pain and suffering damages to understand how these losses are valued in an Ontario claim.

Understanding Critical Deadlines for Your Claim in Ontario

After you’ve been injured in a fall, the clock starts ticking immediately. It’s a detail that’s easy to overlook when you’re dealing with pain and recovery, but Ontario’s legal system has strict timelines for personal injury claims. If you miss them, you could lose your right to seek compensation altogether.

The main deadline to be aware of comes from Ontario’s Limitations Act, 2002. This provincial law sets out a general limitation period, giving you two years from the date of the fall to file a lawsuit against the property owner responsible. Two years might feel like a lot of time, but building a solid case involves gathering evidence, getting medical opinions, and careful preparation, so you don’t want to wait.

The Critical Exception: Claims Against the City of Mississauga

Now, here’s where things get tricky, especially in a place like Mississauga. If your fall happened on municipal property, a completely different and much shorter timeline applies. Think about a cracked public sidewalk along Hurontario Street, an icy path in a city park like Kariya Park, or a wet floor in a community centre like the Paramount Fine Foods Centre.

When your claim is against a municipality like the City of Mississauga, you usually have to give them formal written notice of your claim within just 10 days of the incident.

This 10-day notice period is one of the most common and unforgiving traps for people trying to handle a claim on their own. Missing this deadline, or failing to provide the notice in the correct format, can completely bar you from pursuing your claim, regardless of how serious your injuries are.

This is exactly why it’s so important to speak with a slip and fall lawyer in Mississauga right away. An experienced lawyer knows these deadlines inside and out. They will make sure all the necessary paperwork is filed correctly and on time, protecting your legal rights while you focus on getting better.

The process can be overwhelming, but a lawyer can walk you through the first steps, which are often detailed in guides to Ontario’s personal injury lawsuits. Don’t let a simple mistake on the calendar cost you the justice and compensation you deserve.

What Kind of Compensation Can You Expect in a Slip and Fall Case?

When a slip and fall accident turns your life upside down, the physical and emotional aftermath can feel overwhelming. In Ontario, the law is designed to help you recover what you’ve lost through financial compensation, or what lawyers call “damages.” A successful claim, handled by an experienced Mississauga slip and fall lawyer, can provide the financial stability you need to focus on healing.

This compensation is broken down into two main types. One covers your direct, out-of-pocket expenses, while the other addresses the very real, but less tangible, impact the injury has had on your quality of life. Getting a handle on these two categories is the first step to understanding the true value of your claim.

Pecuniary Damages: Covering Your Financial Losses

First up, we have pecuniary damages. The easiest way to think about these is as the “receipts” part of your claim. This is all about compensating you for every specific, measurable dollar you’ve lost because of your injury. The goal here is simple: to restore you to the same financial position you were in before the accident ever happened.

These damages typically cover:

  • Lost Income: This isn’t just about the paycheques you’ve already missed because you couldn’t work. It also projects forward, covering future income you stand to lose if your injuries result in a long-term or even permanent disability.
  • Medical and Rehab Expenses: While OHIP is a lifesaver, it doesn’t cover everything. This part of your claim can pay for crucial recovery services like physiotherapy, chiropractic treatments, prescription drugs, and necessary medical equipment. Many people need a whole team of specialists to get better, and therapies like Deep Tissue Massage in Mississauga can play a huge role in recovery.
  • Future Care Costs: For serious injuries, the need for care doesn’t stop when you leave the hospital. This component looks ahead to cover anticipated long-term needs, like ongoing therapy, modifications to your home to make it accessible, or even hiring personal support workers.

Non-Pecuniary Damages: For Your Pain and Suffering

The second, and often more significant, category is non-pecuniary damages. This is the compensation you receive for your pain, your suffering, and the loss of your ability to enjoy life as you once did. It’s the law’s way of acknowledging the profound, non-financial toll the injury has taken on you.

Non-pecuniary damages recognize that an injury is far more than just a stack of medical bills. It’s about the hobbies you can no longer pursue, the chronic pain that keeps you up at night, and the overall hit your quality of life has taken.

The value of these damages depends heavily on how severe your injury is, how long your recovery takes, and what the lasting effects will be. And the costs of these incidents are staggering. Across Canada, the direct annual cost of injurious falls for older adults alone was estimated at a massive $5.6 billion, which really underscores the massive healthcare strain these accidents cause. You can read the full report about fall-related costs in Canada for a deeper dive.

Figuring out the full scope of potential damages is a complex process, but we walk you through it in our guide to slip and fall compensation in Ontario.

Common Questions About Mississauga Slip and Fall Claims

After a slip and fall, your head is probably swimming with questions. It’s completely normal. Let’s walk through some of the most common concerns we hear from clients right here in Mississauga, using the specifics of Ontario law to give you clear answers.

What if I Was Partially at Fault for My Fall?

This is a big one, and it’s a worry that stops many people from seeking help. But here’s the reality: being partially at fault doesn’t shut the door on your claim.

Ontario law operates on a principle called contributory negligence. In plain English, this means you can still get compensation even if you played a part in the accident—maybe you were distracted by your phone or weren’t wearing the most practical shoes for icy conditions.

Your final compensation is simply adjusted based on your percentage of fault. So, if a court decides you were 20% responsible, your total settlement would be reduced by that amount. A skilled slip and fall lawyer in Mississauga will focus on demonstrating the property owner’s much larger share of the blame to protect your compensation.

How Much Does It Cost to Hire a Lawyer?

The last thing you need after an injury is another bill to worry about. We get that. That’s why most personal injury law firms in Ontario, ours included, work on a contingency fee basis.

This arrangement is designed to remove the financial risk for you. You pay zero upfront legal fees. Your lawyer handles all the costs associated with building your case, from gathering evidence to hiring experts.

Simply put, a contingency fee means we only get paid if you win. It ensures that quality legal help is accessible to everyone, not just those who can afford it.

Can I Sue if I Slipped on Ice Outside a Business?

Yes, absolutely. A business owner’s responsibility doesn’t stop at their front door. Under Ontario’s Occupiers’ Liability Act, they have a legal duty to keep their entire property reasonably safe for visitors. This includes parking lots, walkways, and entrance areas.

This duty means having a solid plan for winter weather. They need to be on top of clearing snow and salting or sanding icy patches. If they neglect this responsibility and you get hurt as a result, they’ve breached their duty of care. That failure is the foundation of a strong personal injury claim. For a deeper dive into the process, check out our guide on finding the right slip and fall personal injury lawyer.


At UL Lawyers, we’ve seen firsthand how a serious fall can turn your life upside down—physically, emotionally, and financially. If you were hurt on someone else’s property, our team is ready to offer the straightforward advice and determined representation you deserve. We’ll manage the legal side of things so you can concentrate on getting better.

Get in touch today for a free, no-pressure consultation about your situation by visiting us at https://ullaw.ca.

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